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Report a lost or stolen card

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If you've lost your card, or it's been stolen, it's important that you contact us immediately. Call us to report your card as lost or stolen on 1300 622 278 or +61 2 4640 9999 if you're currently overseas. We'll organise a new card for you and cancel your existing card to protect your money and your accounts.

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  • Testimonial - Paul S 3

    The Mac's transparent and honest approach to banking are highly valued attributes. Thank you so much, to all, over the years!! - Paul S

    Mia Tindale
  • Testimonial - Brodie M

    The team at The Mac are always available to help you with whatever you need. They always respond to your queries promptly and nothing is too hard. The Mac is not your normal bank - They're a customer service retailer. Highly recommended

    Mia Tindale
  • Testimonial 18 - Graham

    The Mac over the years has matured and leads by example. The Mac needs and has strong people ensuring motivation and a common path. I believe The Mac gets the best out of people by showing respect for the members and trust in the staff. - G

    Mia Tindale
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