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Travel Insurance

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Travel Safe, Travel Happy with CGU Travel Insurance

We're there when you need us. If you get sick or injured, we'll provide cover for the ambulance, hospital and surgery while travelling overseas. If your stuff is lost or stolen, we'll cover the costs for luggage, cameras, clothes and more. If there is an emergency, we're here on the phone 24/7 and ready to help. 

  • Overseas medical - if you need unexpected medical or dental treatment while overseas, we'll cover you.
  • Cancellations - if you need to cancel your trip due to unforeseen circumstances, we'll refund your prepaid flights and accommodation.
  • Rental vehicle cover - if you have an accident in your rental car, we'll cover the vehicle's insurance excess.
  • Travel disruptions - if you lose your passport, have an accident or the weather goes bananas, we'll cover accommodation and travel expenses.

Whether its your first trip ever or just your first trip this year, we've got you sorted. 

  • Backpackers and first-timers - your big global adventure awaits and no one knows what's ahead. So get covered, just in case.
  • Families - enjoy your family holiday with peace of mind knowing that you and your loved ones are all insured.
  • Experienced travellers - if you're a seasoned traveller, you'll know that things can and do go wrong. You know what to do.

Your travel cover, your way: make it your own

International travel

There are four levels of cover to suit your needs and budget:

  • Platinum: top level cover with unlimited overseas hospital and medical costs, unlimited emergency expenses and many other great benefits
  • Premium: mid level cover, including unlimited overseas hospital and medical costs and many other benefits
  • Essentials: affordable basic cover that includes unlimited overseas hospital and medical costs
  • Annual Multi-Trip: Platinum level cover for multiple international trips within 12 months

Australian holidays

When you're travelling around Australia, you'll enjoy your trip more knowing you have cover for:

  • cancelled or rescheduled plans if due to unforeseen documents
  • damaged or lost luggage and travel documents
  • emergency expenses
  • accidental death and disability

Ski/snowboard holidays

Hitting the slopes? Get peace of mind with optional extra cover for snow holidays including:

  • costs for hiring your skis or board if yours in damaged in transit
  • medical cover if you have a skiing accident
  • dental cover
  • replacement of your snow equipment if yours is lost, damaged or stolen

Cruise holidays

If you're heading on a cruise, we have optional cruise cover available for your grand voyage. You'll get:

  • cover for every country you visit - when you list each on your policy
  • medical and dental cover if you have an accident
  • costs for returning home if it's deemed medically necessary
  • cover for extra activities and day trips
  • replacement of items that are lost, stolen or damaged

Optional extra cover for valuables

If you're taking important possessions with you, we'll cover the replacement of items such as:

  • cameras
  • jewellery
  • bicycles
  • ski and snowboarding gear
  • golf clubs

Conditions apply to all cover types. Please see the PDS for full terms and conditions.

Common questions

Got questions about travel insurance? We've got answers.

  Are my flights covered with travel insurance?
If you need to cancel your flights due to unforeseen circumstances, we'll reimburse you the purchase cost. If you used frequent flyer points, we'll pay you the value of those points. If your flights are delayed or interrupted for over 6 hours outside of your control, we'll cover additional accommodation, meals and expenses incurred while you wait.
  Are existing medical conditions covered?

We cover 44 pre-existing medical conditions, as listed in the Product Discloure Statement (PDS), at no additional cost. To find out if your condition is covered, we'll as you questions when you get a quote. If your condition is not on the list, you may need to complete a medical assessment.

Call us for assistance on 13 24 80.

  Can I get cover for my expensive stuff?
The maximum amount we will pay for luggage depends on the level of cover purchased. You can choose to increase this level by specifying individual items on your policy (at an additional premium cost).
  Do you cover pregnancy?

Yes, provided you are less than 24 weeks pregnant, there is no complications and your pregnancy was not medically assisted.

If your pregnacy was medically assisted or there are complications, you will need to complete a medical assessment to determine if cover is available.

If you are more than 24 weeks pregnant, you won't be covered for any medical treatments required due to your pregnancy. Please check with your doctor before arranging travel plans.

  Can I get travel cover if I'm on a temporary visa?
If you are a temporary resident of Australia with an Australian Visa, you can still get travel insurance (we do not cover temporary residents on tourist or working holiday visas). Please see the Product Disclosure Statement (PDS) for eligibility and further information.


Get a Quote
Retrieve a Quote

Insurance you can trust

Every day, thousands of Australians trust CGU Travel Insurance. To obtain a quote - click the link at the top of this page or call 13 24 80. 

If you need to make a claim, contact CGU on 13 24 80 or +61 2 8895 0698 if you are overseas. 

  Find out more

Important Information
The insurance policy referred to is issued by Insurance Australia Limited ABN 11 000 016 722 AFSL 227681 trading as CGU Insurance. This is general advice only and does not take into account your individual objectives, financial situation or needs. Before using this advice to decide whether to buy or hold this insurance policy, you should consider the appropriateness of it having regard to your personal circumstances.
You should also consider the Product Disclosure Statement (PDS) for the relevant insurance policy before you purchase the product. You can obtain a PDS for this insurance policy by calling CGU on 13 22 94. The Mac (AFSL/Australian credit licence 239933) acts under an agreement with the insurer, Insurance Australia Limited. The Mac will receive commission based on the total premium (excluding all government and statutory charges) for each insurance policy sold.


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